FREQUENTLY ASKED QUESTIONS
Why does mineral water that has
"trickled through mountains for centuries"
go out of date next year?..............
All orders received before 2pm GMT will be dispatched same working day. Orders purchased after 2pm GMT on Friday will be dispatched the following Monday.
Royal Mail Tracked 48 Delivery £3.24
Royal Mail Tracked 24 Delivery £4.50
(Please note we cannot guarantee at this time that parcels can be delivered the next working day due to the ongoing Corona virus issue, deliveries on average are being delivered within the timescale but not 100% guaranteed by RM at this time)
EU Standard delivery £4.19 (Un tracked)
EU Tracked delivery £8.68 (Tracked)
Germany we aim to delivery 2-4 working days Rest of Europe 3-6 working days
TARRIFS & DUTY:
All Shipments outside of the UK will be subject to tariffs, duties, value-added tax (VAT)
The cost of these additional taxes are the sole responsibility of the purchaser.
None of the additional taxes are included in the shipping fee. We advise all customers to check with their local authorities what duty and taxes maybe applicable if uncertain. Any products returned to us due to refusal to pay local duties and taxes will be refunded after all return shipping and process fees have been deducted from the refund.
For more information regarding returns please visit our returns portal HERE
If you have any questions on how to return your item to us, or just want to reach out and say hi! please contact us email@example.com